At Shoplance.Store, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a return and refund policy that ensures a hassle-free process.

Returns:
You have 90 days from the date of delivery to decide whether to return the product. If the product is in new, unused condition, you may return it for a full refund.

Partial Refunds:
If the product is used but still in acceptable condition, we may offer a partial refund, depending on the condition of the item.

Exclusions:
Some items, such as opened electronics or personal items, may not be eligible for return or refund.

How to Return:
Simply contact our customer support team at service@shoplance.store to initiate the return process. Please provide your order number and reason for the return.

Refund Processing:
Refunds will be processed to the original payment method, and you will be notified once your return is completed. Refund times may vary depending on the payment method used.